Territory Generation is committed to protecting your personal information and handling it in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth).
What information we collect
We collect personal information that is reasonably necessary for our business activities. This may include:
- your name and contact details (such as phone number and email)
- information relevant to our dealings with you (e.g. employment, procurement or enquiries).
We collect information:
- directly from you (forms, emails, phone, in person)
- from authorised representatives or third parties we work with
- from publicly available sources where appropriate.
You may choose not to provide certain information, but this may limit our ability to work with you.
How we use your information
We use your personal information to:
- provide and manage our services and operations
- engage with suppliers and contractors
- respond to enquiries
- manage employment and recruitment
- comply with legal and regulatory obligations.
We will only use your information for these purposes or for related purposes you would reasonably expect, unless otherwise required or permitted by law.
Who we share it with
We may disclose your information to:
- our related entities
- service providers and professional advisers (e.g. contractors, consultants, lawyers)
- regulators or authorities where required
- others where you have given consent.
We do NOT sell or provide your information to third parties for marketing purposes.
How we protect your information
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. Information is securely stored and disposed of when no longer required.
Website and digital information
When you visit our website, we may collect limited technical data such as:
- IP address and browser type
- pages visited and time of access.
This information is used for analytics and improving our services. We do not attempt to identify individuals from this data.
Access and correction
You can request access to, or correction of, your personal information at any time. We will respond within a reasonable period and may charge a reasonable administrative fee where permitted.
Complaints
If you have a concern about how we handle your information, please contact us (attention Information & Records Management Specialist) or call 08 7979 2522. We will investigate and respond promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC), the independent national regulator for privacy and freedom of information.